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Red or Purple text seen in Nearby Devices list

You may see the network name displayed in red or purple text in the Nearby devices view, when a certain error occurs:

Red text

Meaning: A units configuration indicates that it is in a network, but the device is not recognised in the network configuration.

Fix: Unpair the device and re-pair it to the network.

Purple text

Meaning: Duplicate unit ID. This may be caused, if multiple people are trying to pair devices to the same network simultaneously.

Fix: Unpair all devices showing purple text and re-pair them to the network.

Red text example