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Communication issues

Mobile devices from different manufacturers implement Bluetooth technology in different ways. This may lead to differences in mobile device performances and may occasionally lead to communication issues.

If Casambi-enabled devices or the Casambi app do not appear to be reacting as expected, try one (or more) of the following actions:

  • Ensure Bluetooth is enabled on your mobile device
  • Put your mobile device into Flight mode for 15 seconds
  • Switch your mobile device Bluetooth off and on again
  • Switch your mobile device WiFi off and on again
  • Close and then re-open the Casambi app
  • Restart your mobile device