Network time issues

Each Casambi enabled device stores information to allow it to run its own "internal clock" and also store the most recent data about sunrise, sunset and daylight saving times. This information is regularly updated and refreshed when the Casambi app is connected to the network.

If you do not regularly have the Casambi app connected to your network, normal tolerances of electronic components may cause the time counter of each specific device to drift very slightly over a longer periods of time. In addition, if the app is not connected for a particularly long period of time it may be that the devices do not contain the latest daylight saving data.

Casambi recommend reconnection of the app top your network approximately once every 6 months to ensures all time settings are refreshed correctly.

In addition, Casambi devices only retain the time information for as long as they are powered. If a device loses power it will obtain the correct time information from a neighboring Casambi device (that did not lose power) when power returns.

If the power is lost to all Casambi units in a network, then the time information will be lost too. The app needs to be reconnected to the network to enable the time information to be “reseeded” to the devices in the network.

If just one Casambi-enabled device remains powered, it will retain the time information and will automatically “reseed” it to other devices in the network, when power is restored to them.

If there is no app connected to the network, the time in individual units may drift slightly over longer periods of time due to normal electronic component tolerances. It is recommended to periodically (e.g., every 6 months) reconnect the app to the network in order to refresh the time to all devices.

Time will resync when a mobile device running the app & with internet connection is connected to the network regardless of network access rights (User, Manager or Admin)